Never give an oral statement to the other side’s insurance company. If you do, you will regret it. If you are contacted, be polite, but decline to talk. Insurance companies’ claims adjusters are professional negotiators, with extensive experience in using every psychological technique to maneuver you into giving information which can hurt your claim, including discouraging you from using the professional services of a lawyer.
Claims adjusters are hired because they sound good over the telephone, but they are well trained by insurance company lawyers to ask questions in a manner designed to hurt you and help them. You cannot beat an expert at their game. Do not try it. Simply say “thank you for calling but I am not prepared to discuss this matter with you at this time.”
You should seek the advice of an experienced personal injury attorney, who can determine the best way to proceed with the adverse insurance company. Contact an injury attorney at Wattel & York, Attorneys At Law at (480) 222-2020 for a free consultation so we can discuss your case, or complete our online case form here.